FAQ

At Toskana USA we want to make sure you have a great shopping experince on our web site. Please take a look at our FAQ sheet.


Summary of Our Selling Policies

Payment
We accept PayPal, Credit Cards, Money Orders, Cashiers Checks, and Personal Checks(Items will ship after check clears)

Shipping

We ship to lower 48 states in the U.S. and to Canada. Buyer pays for all shipping charges.

Delivery
We ship within 24 hours of receiving payment - most of the time it is the same day and many times customers receive their packages in 3-5 days.

Refunds & Returns
If the product for any reason does not meet expectations we provide a refund as long as it is unused and returned within 10 days with the original tags not removed.

Insurance Insurance is extra.

Contact Us
The easiest way to reach us is through e-mail - info@toskanausa.com or you can fax us at (908) 862 1331 (Please include item number). We try to respond within 24 hours.

Ordering Online
Ordering online at Toskana USA is very simple and safe. Just follow these simple steps to place your order. Locate an item you would like to buy from our site.

Choose your Size and color from the products page. If the color or size you want is not listed, it is not available at this time. Please check back later-it may be in stock the next time you shop. Click the "ADD TO CART" button. Continue shopping or checkout from the Shopping Basket page. Continue shopping for additional items on the site to purchase. If you are ready to Checkout, click the view basket button to proceed with your purchase.

Sales Tax
Toskana USA is a New Jersey State based company. If the order is to be shipped to an address within New Jersey State, we are required to add 6.0 percent sales tax to the total of the merchandise including the shipping and handling charges.
We do not charge state sales tax on orders shipped outside New Jersey State.

Pricing Policy on ToskanaUSA.com
Our mission at ToskanaUSA.com is to provide the highest quality products at the lowest possible prices. The low prices are only possible by consistently maintaining the lowest possible overhead at our site. Due to the worldwide fluctuations in sheepskins, all prices are subject to change without notice. We make every effort to provide you the most accurate, up-to-the-minute information. Despite our best efforts, occasionally an item on our web site may be priced incorrectly.

In the event a product is listed at an incorrect price due to typographical, photographic, or technical error or error in pricing information received from our suppliers, ToskanaUSA.com shall have the right to refuse or cancel any orders placed for product listed at the incorrect price.